Install Issues
Common installation problems and how to resolve them.
System requirements
- Operating system: Windows 10 or later (64-bit)
- Architecture: x64 only
- Privileges: Administrator access for installation
- WebView2 Runtime: Required for editors and modals (included in Windows 11; may need manual install on Windows 10)
ThinkForge ships as a self-contained application — you do not need to install .NET separately.
First-run setup dialog keeps appearing
Symptom: The setup dialog asking where to store projects appears every time you launch.
Cause: The settings file was not saved or the projects folder is missing.
Solution: Complete the dialog fully and choose a writable folder. If it reappears, go to Settings → General and set the projects path manually, then restart the app.
Invalid folder or write permission errors
Symptom: Settings shows "Invalid Folder — Make sure you have write permissions" when selecting a projects location.
Cause: ThinkForge tests whether it can write to the selected folder. If the folder is read-only or in a protected location (like C:\Program Files), validation fails.
Solution: Choose a folder you own, such as a location under Documents or a dedicated drive. Avoid system-protected directories.
App will not start after install
Symptom: Nothing happens when launching ThinkForge, or you see missing DLL errors.
Possible causes:
- Incomplete or corrupted installation
- Antivirus quarantined application files
- Missing WebView2 Runtime (Windows 10)
Solutions:
- Re-download the installer from your ThinkForge account and verify the download completed fully.
- Check your antivirus quarantine for ThinkForge files and add an exception if needed.
- On Windows 10, install the Microsoft Edge WebView2 Runtime if not already present.
- Run the installer again to repair the installation.
Semantic search not working after install
Symptom: Search only returns keyword matches, no semantic (meaning-based) results.
Cause: The local AI model files are missing from the installation. ThinkForge needs model.onnx and vocab.txt in the Resources\Models folder.
Solution: Repair or reinstall ThinkForge to restore the bundled model files. Keyword search still works without them, but semantic search requires the model.
Settings or databases missing after reinstall
Symptom: After reinstalling, your settings or previous configuration is gone.
Cause: User data (settings, databases) lives in Documents\Think Forge, separate from the install directory. If you changed this location previously, the new installation may not find it.
Solution: In Settings → General, point the projects path back to your original projects folder. Your project data is preserved across reinstalls.
Chrome extension setup dialog
Symptom: A dialog about setting up the Chrome extension keeps appearing on launch.
Solution: Either follow the steps to load the extension, or dismiss the dialog permanently by checking "Don't show this again." See Connect Browser Extension for extension setup steps.
Related
- Install ThinkForge — Installation guide
- Extension Issues — Browser extension problems
- Search and Indexing — If search is not working